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That’s How We Do Things

August 21, 2010

Filed under: Coaching,Management,observations — admin @ 1:31 pm

Start with a cage containing five monkeys.

Inside the cage, hang a banana on a string and place a set of stairs under it. Before long, a monkey will go to the stairs and start to climb towards the banana. As soon as he touches the stairs, spray all of the other monkeys with cold water.

After a while, another monkey makes an attempt with the same result – all the other monkeys are sprayed with cold water. Pretty soon, when another monkey tries to climb the stairs, the other monkeys will try to prevent it.

Now, put away the cold water. Remove one monkey from the cage and replace it with a new one. The new monkey sees the banana and wants to climb the stairs. To his surprise and horror, all of the other monkeys attack him.

After another attempt and attack, he knows that if he tries to climb the stairs, he will be assaulted.

Next, remove another of the original five monkeys and replace it with a new one. The newcomer goes to the stairs and is attacked. The previous newcomer takes part in the punishment with enthusiasm! Likewise, replace a third original monkey with a new one, then a fourth, then the fifth. Every time the newest monkey takes to the stairs, he is attacked.

Most of the monkeys that are beating him have no idea why they were not permitted to climb the stairs or why they are participating in the beating of the newest monkey.

After replacing all the original monkeys, none of the remaining monkeys have ever been sprayed with cold water. Nevertheless, no monkey ever again approaches the stairs to try for the banana. Why not? Because as far as they know that’s the way it’s always been done round here.

And that, my friends, is how company policies are made.

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Making Assumptions

Filed under: Coaching,Management,observations,Uncategorized — admin @ 1:19 pm

I was in a local card shop recently when a young mother and her tow-haired 3-year-old walked in.

They had obviously been in before because the youngster made a bee-line for some cuddly stuffed animals and, after a brief stop, headed for a candy display conveniently placed at his eye-level.

“OK,,” his mom said, “you can have one.”
“No, two,” he answered.
“One,” his mother said firmly.

His mother eyed me and then the clerk, who were watching to see who would win the battle of wills. The conversation degenerated quickly to “One,” Two,” “One,” “Two.”

Exasperated the mother tried “It’s either one, or none.” The youngster, looked up sadly and holding two candies in his hand, said simply, “I was thinking of you.”
Guess how many candies mom bought.

Next time you get into an argument, make sure you think things through before you back yourself into a corner.

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Seasonal Writing

August 10, 2010

Filed under: Book Review,Gardening,Uncategorized — admin @ 3:54 pm

When I finished reading Michael Pollan’s “Second Nature” I wished there were more seasons.

Pollan, who is now famous for telling Americans what they should eat, began his book-writing career with a work on gardening, and like many others he used Winter, Spring, Summer and Fall to keep things organized.

I just wish there were some extra seasons so he would have written more. I’m probably biased since I enjoy digging in the dirt and my career in journalism matches Pollan’s.

If you have read any of Pollan’s other works you will recognize the meticulous research which backs up his simple but eloquent style. The book traces his own life in gardening from his grandfather who loved to garden, to his father who had no use for even mowing his front lawn, to Pollan’s own love affair with a farm he owned in Central Connecticut over twenty years ago.

Along the way we learn where the American passion for green lawns began, where weeds come from and why there are so many rose varieties.

My favorite chapter is Pollan’s analysis of the seed and flower catalogs that every gardener gets. Pollan has more than a little fun explaining catalog hierarchy.

Pollan also dispenses a fair number of gardening tips although they’re often hidden among the philosophical underpinnings of compost.

About my only criticism, from a California perspective, is that some of the gardening advice doesn’t really apply to the conditions we have here, but if you have a green thumb or just an interest in why things grow, “:Second Nature’ is worth a read.

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Too many coaches?

August 5, 2010

Filed under: Coaching,Management — admin @ 6:11 pm

Are there too many coaches? A good friend recently made the off-hand comment that coaches were ‘a dime a dozen.’

There are an unending number of coaching specialties. Most marketing gurus advise coaches to find a niche and fill it. And since many certified coaches come from other fields it stands to reason that they would focus on an area where they have some previous expertise.

So, there are coaches who specialize is lifestyle, fitness, careers, nutrition, parenting, money, happiness, spirituality, organization and a host of other areas too numerous to mention.

While there are well-established schools and training programs to certify coaches there is still no nationally recognized standard so there is nothing to stop anyone from just putting up a shingle or building a web page.

I don’t know if my friend’s comment is indicative of the public’s attitude toward coaching. I certainly hope not, and my area of expertise, which focuses on career counseling, there doesn’t seem to be a shortage of people looking for a new career – either voluntarily or not.

In this country the issue is more likely to be an individual’s recognition that a coach could help them clarify their goals and make decision-making more effective and, in the long run, more effective.

But I will admit that there can be so many choices in coaching that even deciding what kind of coach you need can be daunting.

My suggestion is to look at local organizations-such as East Bay Coaches – and check out their web directory – at least it narrows the list to folks who are committed enough to join a professional organization.

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Coaching or Psychology? Who decides?

August 1, 2010

Filed under: Coaching,Management,Wellness — admin @ 7:38 pm

I recently had a call from a new client who told me he was already seeing a psychologist, but thought that having a coach would ’round out’ the work that he needed to do.

To be honest most clients don’t understand the difference – and neither do many coaches. If fact there is an ongoing debate about where coaching falls in the psychology continuum.

For many psychologists, coaching is just another form of cognitive behavioral therapy (CBT) a branch of psychology which attempts to train people to make changes to patterns and lifestyles which impact their psychosis.

The difference is not so much the technique but rather the starting point of the client. Does he or she just need some help to see a new perspective or is there really an underlying clinical issue which needs to be addressed.

Many coaches work closely with psychologists so they can refer clients if they find issues which fall out of their area of expertise. In my case, my wife is a psychologist, who has also gone through training as a coach, and is a valuable resource.

Psychologists who are also coaches can often administer objective assessments if they feel there’s an underlying psychological issue.

Coaches, from non-psychological backgrounds, are not qualified to interpret test results, but they should have the training to recognize when there is a potential problem.

This is true in any situation but can be particularly significant in management coaching when a company is paying a coach to help an employee. Failure to recognize the difference between a management style that needs to be changed and a psychosis that needs to be address can lead to significant liability issues.

Most coaching clients are healthy well-adjusted individuals who just need a little help with specific issues but it’s up to the coach to make sure their potential client gets the help they need.

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Time for a Little Dirt

July 29, 2010

Filed under: Gardening,Uncategorized — admin @ 2:22 pm

It was interesting this week to read the New York Times article pointing out the steps botanical gardens around the country are taking trying to lure visitors. It seems the public has lost interest in gardening.

I say it was interesting, because I’m just finishing up Michael Pollan’s first book “Second Nature.” I’ll do a formal book review when I’m done but I have to say that Mr. Pollan and I probably don’t need anything extra to coax us into visiting anyplace that defines itself as botanical.

Pollan is better known these days as an expert on what we should or should not eat, but “Second Nature” displays his roots as an avid horticulturalist. No pun intended.

I have over 100 rose plants in my back yard and while my gardening area would qualify as tiny, by most standards, I’ve also managed to squeeze in a section devoted to rhododendrons, as well as a small corner filled with perennials. This doesn’t count the front where day lillies and iris hold court.

Most popular question I get asked is, which is my favorite. I give the same answer you’d give about your children – they all are. Each has its day when it’s just perfect and each can be frustrating a hell.

I don’t mind admitting that I have a green thumb, always have and always will. I’m told I get it from my grandfather, but all I know is that everywhere I’ve ever lived flowers and vegetables have followed. I make no apologies for spending a Saturday in my garden while the rest of my neighbors hire people to make their yard look nice.

Others see gardening as a chore, I find it relaxing and immensely rewarding – even if no one notices.

I browse my local garden center, just like my wife shops at Nordstrom’s. Some days I’ll find something to bring home and other days I just look. You can always find room for a new plant.

I’m sure I’ll have some future posts about my roses or even my orchids but for now it’s back to the garden.

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The New Jounali$m

July 26, 2010

Filed under: Coaching,Management,observations — admin @ 8:30 am

The following is an excerpt from a ‘Wall Street Journal’ interview with Randy Michaels, the CEO of the Tribune Companies. It reflects an attitude that will send a chill down the spine of local journalists everywhere and explains why these newspapers will never succeed as a group and will hopefully be sold off to revert to local ownership.

“WSJ: You’ve centralized the production of foreign and national news across your papers to save money and manpower. What have you done and why?

Mr. Michaels: Stories [are] laid out in modules — standard sizes with collections of headlines, content, images [reducing the need for layout and copy editors]. If you pick up the Allentown [Pa.] Morning Call, the foreign news was written in Los Angeles and the national news was written in either Chicago or Washington. It’s probably higher quality journalism than a local paper that size is going to be able to afford.”

In many ways I still consider myself a journalist – once it’s in your blood there’s not much you can do. I have seen too many newspapers ruined by this kind of number-crunching rationale and it pains me to see it repeated.

As a coach and managerial consultant it strikes me as exactly the wrong message to be sending to the employees who are working to get you out of the financial hole you put them in.

You can read the full interview here.

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The Real Eco-Story

July 16, 2010

Filed under: Book Review,observations — admin @ 8:35 am

If you are among the legions of Americans looking for the best way to rescue the planet from ecological disaster, Fred Pearce’s “Confessions of an Eco-Sinner” is a must read.

While Pearce is based in England and his examples and specifics are tailored to the experiences of that country, his investigations are enlightening for anyone who has ever wondered what ‘fair trade’ really means.

Pearce takes number of common beliefs or trademarks and follows them back to their source to see if they are really having the ecological and economic impact we expect.

So, for example, he traces the origination of ‘Fair Trade’ coffee to see if there really is some benefit to farmers. He doesn’t just research the topic in books and articles. He’s attends coffee bean auctions in Kenya with the buyers of the coffee and interviews the farmers who make more per pound for their fair trade crop. He asks them directly, if the extra work is worth it. He is not the most popular man in the room.

He looks at the common banana and finds the seeds of an impending economic disaster.

He looks at cotton, “The Fabric of our Lives,” as the ad tell us and finds out exactly what it means to the plant, whether it’s grown organically or not.

He looks at everyday items, from aluminum beer cans to the shrimp cocktail, to find out the real costs of production.

Not all the news is bad, some stories have a happy ending creating a system where both the people and the planet benefit, but it’s his intrepid investigations that are the real story.

Unless you’ve done considerable reading, or conducted your own research, I doubt you’ll read more than a few pages before coming across nugget that will have you reconsidering what you do to save the planet.

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Finding Your Vocation

July 12, 2010

Filed under: Coaching,Management,observations — admin @ 1:46 pm

Is it really this easy? I went to a Commonwealth Club lecture recently by Craig Nathanson, a coach and author, who’s main theme was to encourage people over 40 to find work that is not just a paycheck, but is a vocation -something that is fueled by an inner passion.

It was one of those lectures where the audience members left enthused and ready to follow his seven step approach to fame and fortune.

Unfortunately, while I agree that finding a job which provides more than an economic payoff is a great goal, I couldn’t help make a few observations based in the real world.

The concept of a fulfilling job is a relatively new concept. After World War II our parent’s generation found a ‘career’ with a company who would hire them. A higher calling was not even a consideration. Providing for the family was paramount.

The economy we face today is similar and while, as Nathanson says, the country might be stronger if we all found our vocation, the reality is that money is a necessity. During the Q and A session it was clear financial issues also concerned some audience members.

I have several clients who are perfectly happy working for a paycheck which allows them to support their family and pursue a raft of hobbies and interests which provide purpose to their lives. Nathanson suggested that they may be a rationalizing their situation and that it was not a long-term recipe for happiness.

I would also note that despite the seven-step approach Mr. Nathanson suggests, not everyone can be an entrepreneur and create a job out of their own interests. Not everyone has the ability to complete all the steps – liking writing an e-zine article – that will have the world beating a path to their door.

I have several other issues with many of Mr. Nathanson’s specifics but they would take too much room to detail. While I urge my clients to find their passion and explore ways to make it a career, I also know that enthusiasm has to be tempered with reality – especially in an economy with over 10% unemployment.

I have tremendous respect for the drive, creativity and passion of my clients but they cannot overcome the disappointment of a bad idea executed poorly.

Finding your passion may mean that you never have to work but you have to be realistic. One point I agree on with Nathanson -it’s a coaches job to help guide you toward the goals you set.

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Brains in Crises

June 7, 2010

Filed under: Book Review,Coaching,Management,observations — admin @ 4:39 pm

Barbara Strauch wants Baby Boomers to stop worrying about their ‘senior moments.’
Her latest book, “The Secret Life of the Grown-Up Brain,” attempts to explain what’s going on when middle-age men and women walk from one room to another but can’t remember why.

You’ll be happy to know that there are a raft of scientists and psychologists studying brain functioning and trying to figure out what’s going on. But Ms Strauch, who admits to being among the age group she’s trying to put at ease, wants everyone to know, it’s normal, and better yet, it’s nothing to worry about.

Her book, like many written by journalist is easy to read and well written. I’m not sure you’d call it scholarly but it accomplishes its purpose.

If you’re middle aged there are changes in your brain that make it tougher to learn, and remember. But, she notes, our mature brains are much better at number of things, such as recognizing patterns and putting things in context, that allow us to keep up with our younger co-workers.

She points out a number of factors which seem to impact better brain function and then spends the last chapter explaining what we can do about it. Unfortunately she notes there’s no real evidence that all those Brain Games, given away on NPR fund-raisers, really make any difference.

Fist of all, even those that have been rigorously tested in double-blind longitudinal studies, base their conclusions on self reporting. Additionally, only one of the games have even been subject to any testing – sponsored by the game manufacturers – and the rest are just basing their claims on marketing hype.

“The Secret Life of the Grown-Up Brain” is a followup to her book on teenager brain function. It’s an interesting read and should help a lot of Baby Boomers laugh at the endless collection of jokes about our absent minded antics.

It’s worth a read to find out what really going in our brain on as we age.

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