We Need the Sounds of Silence
October 1, 2010
I always been a walker/hiker. No big deal, I like to walk in Hawaii, in Yosemite, around my own neighborhood, wherever… it’s a good way to meet people and see what’s going on. Just observing the world and listening to nature.
Since MP3 players, primarily iPods and their kin, became popular there seem to be a lot more folks walking around listening to music. I have no objection to music but it seems to me. if you’re hiking, or even jogging in a beautiful natural setting, listening to the birds would be pretty good music.
Not to mention how those little earbuds close you off to the world. They prevent even a pleasant ‘hello’ or ‘good morning.’ Maybe that’s the intention but chance encounters make life more interesting.
This week I finally found someone who agrees with me. Please listen, he knows what he’s talking about. He must, he’s speaking at a TED Talk.
Defining the Orwellian Generation Gap
September 28, 2010
I was recently in New York City to meet with a new client and unexpectedly got some new insights into the generation gap.
I was having lunch at a small SoHo restaurant where the tables are so close you can’t help but hear the discussion next to you. I listened for almost 20 minutes while 4, 30-something managers talked about marketing, social networking demographics, and user information to keep in touch with young customers and create an online community. I knew the terms but this was the first time I heard them used in polite conversation.
This was my first clue that there was a generation gap between our tables.
Finally I couldn’t help it, I excused myself for listening but asked if the group was at all concerned about privacy, noting the recent Verizon television ad which shows everyday objects morphing into antennas for the ‘always connected’ generation. I told them I found it creepy and didn’t ever want to be that ‘in touch.’
Their unanimous response – privacy is always part of the conversation but the younger generation thinks always being connected is the way things should be. They want everyone to know where they are and what they are doing all the time. As one young woman said, “our generation doesn’t want that, but the young people do.”
I thought I was talking to young people, but they were describing their generation gap.
I was worrying about George Orwell’s predictions and they were worried their company would be left behind because it wasn’t Orwellian enough.
I’m not sure what all this means. I thought i was pretty up to date with my Twitter account (eariess), blog, LinkedIn page, and text messaging but I guess the faster I go the further behind I get.
I do take some solace from the text messages I get from my 90-year-old father. I hope if I make it to his age I’ll at least be in touch with whatever the current generation is doing.
In case you’re wondering what I’m talking about you can find details at this Wall Street Journal Article.
Test Your ‘Face Reading’ Skills
For many folks, emotional intelligence equates to empathy. In reality it is much more. But empathy is an important component. And part of empathy is the ability to ‘read’ the expressions of others.
Neuro-scientists tell us that we have specific neurons which allow us to look at someone and understand what they are feelings. Peop0le who can do this well, according to the scientists, have more of these neural endings and are more empathetic.
Perhaps the most interesting part of the research is that it is cross cultural. In other words, regardless of your ethnic background, the emotions displayed by the human face are the same in say, the United States, Japan, China, or the Middle East. Happiness, for example, has a universal set of facial characteristics.
If you want to test your skill the Center for Greater Good at University of California at Berkeley, has put out a new little quiz. Take a minute or two and see how you do. Then drop me a note and tell me if you think it was accurate. But remember, another component of Emotional Intelligence is self awareness – the ability to look at yourself objectively.
As the center says, you can improve your score over time with practice. Your ability to read the faces of others can come in handy in any situation where you deal with another human being. Which is just about all day, every day.